Multi-tenant PBX Solutions for Business Parks

In today's fast-paced business environment, effective communication is crucial for the success of any organization.

Multi-tenant PBX solutions for business parks offer a comprehensive telephony system that caters to the unique needs of multiple businesses in shared spaces. With advanced features and seamless integration, these solutions provide a cost-effective and scalable communication infrastructure.

However, the benefits of multi-tenant PBX solutions extend beyond just efficient communication. In this discussion, we will explore the various advantages that these solutions bring to business parks and delve into the reasons why they are becoming increasingly popular among businesses.

Stay tuned to discover how multi-tenant PBX solutions can transform the way communication and collaboration take place in business parks.

Key Takeaways

Advanced telephony features and collaboration tools are essential for efficient communication within business parks.
Mobility and portability enable employees to access communication tools from anywhere, enhancing productivity.
Scalability and reliability are crucial to accommodate the growth and expansion of businesses within the park.
Customization options allow for tailored solutions, creating a cohesive and professional brand image for business parks and their tenants.

Benefits of Multi-tenant PBX Solutions

Multi-tenant PBX solutions offer a range of advanced telephony features and collaboration tools, making them a highly beneficial communication solution for businesses operating in business parks. These solutions are built on multi-tenant IP PBX technology, which allows multiple businesses or tenants to share a single PBX system, reducing costs and providing enhanced functionality.

One of the key benefits of multi-tenant PBX solutions for businesses operating in business parks is their mobility. With these solutions, businesses can easily connect and communicate with their employees, regardless of their physical location. This allows for greater flexibility and productivity, as employees can work from different offices or even remotely.

Scalability is another advantage of multi-tenant PBX solutions. As businesses in business parks grow and expand, these solutions can easily accommodate the increasing communication needs. With the ability to add new extensions and lines, businesses can scale their communication system without significant investments or disruptions.

Reliability is crucial for businesses in business parks, and multi-tenant PBX solutions deliver on this front. These solutions provide enterprise-grade communication quality, ensuring clear and uninterrupted voice calls. This helps businesses establish a strong brand image and enhance customer satisfaction.

The GUI-based management solution offered by multi-tenant PBX solutions simplifies the administration of tenants. Business park operators can easily handle and customize services for different businesses, without the need for complex technical expertise. This streamlines the management process and reduces the time and effort required for system maintenance.

Furthermore, multi-tenant PBX solutions have revenue-generating potential. Business park operators can offer reliable business phone systems and hosted PBX services as value-added services, generating additional income. This makes multi-tenant PBX solutions a beneficial investment for businesses operating in business parks.

Enhanced Communication for Business Parks

With the advanced telephony features and collaboration tools offered by multi-tenant PBX solutions, business parks benefit from enhanced communication capabilities. These advanced features provide business park tenants with a variety of communication options, allowing them to streamline their operations and improve productivity. Here are some key aspects of enhanced communication for business parks:

Mobility and Portability:

Multi-tenant PBX solutions enable business park tenants to access their communication system from anywhere, using any device. This mobility allows employees to stay connected and productive even when they are away from their desks.
With features like find me/follow me, calls can be routed to multiple devices simultaneously, ensuring that important calls are never missed.

Collaboration Features:

Multi-tenant PBX solutions offer a range of collaboration tools such as audio and video conferencing, instant messaging, and file sharing. These features facilitate seamless communication and collaboration between employees, regardless of their physical location.
Business park tenants can hold virtual meetings with clients or colleagues, reducing the need for travel and saving both time and money.

Additionally, multi-tenant PBX solutions provide scalability and reliability, allowing business park tenants to easily expand their communication system as their business grows. The enterprise-grade communication quality offered by these solutions enhances the branding of businesses within the park, projecting a professional image to clients and partners. Furthermore, the availability of a GUI solution simplifies the management and administration of tenant accounts, ensuring efficient and seamless operations.

Cost-effective PBX Solutions for Shared Spaces

Cost-effective PBX solutions tailored for shared spaces provide businesses with advanced telephony systems and collaboration features, offering a next-level communication experience. These multi-tenant IP PBX solutions are designed to meet the specific requirements of shared spaces, such as business parks, co-working spaces, and office complexes.

One of the key advantages of these solutions is their cost-effectiveness. By leveraging a shared infrastructure, businesses can significantly reduce their telecommunication expenses. Instead of investing in separate PBX systems for each tenant, a multi-tenant IP PBX solution allows multiple businesses to share the same system, resulting in cost savings for all parties involved.

To further illustrate the benefits of cost-effective PBX solutions for shared spaces, consider the following table:

Features	Benefits
Shared Infrastructure	Reduces initial investment and ongoing maintenance costs by leveraging a single system for multiple tenants
Scalability	Easily accommodate the growth of businesses in shared spaces without the need for additional hardware or infrastructure
Advanced Collaboration	Enables seamless communication and collaboration through features like conference calling and call queues
Value-added Functionalities	Provides additional management and integration capabilities, such as reseller management and payment gateway integration
Reliable Technical Support	Ensures smooth operation of the system with prompt assistance and troubleshooting from the service provider

Customization Options for Business Parks

Customization options for business parks offer tailored solutions to enhance the branding and account management of tenants while ensuring seamless integration with other systems and scalable operations. These options provide business parks with the flexibility to meet the unique needs of their tenants and create a cohesive and professional image.

The customization options for business parks include:

Customized domain options: Business parks can offer their tenants the ability to have their own branded domain for their phone system. This allows tenants to have a professional and consistent brand image when communicating with clients and customers.
Role and permission delegation: Business parks can assign different roles and permissions to tenants based on their subscribed packages. This enables better account management and ensures that tenants have access to the features and functionalities that are relevant to their business needs.

Additionally, customization options for business parks also include:

API access: Business parks can provide tenants with API access, allowing them to seamlessly integrate their phone system with other systems and applications. This enables tenants to streamline their business processes and cater to their specific requirements.
Scalable nature of software: The software used for business parks' phone systems is designed to be scalable, allowing for the expansion of operations as the business park grows. This ensures that the phone system can accommodate the increasing number of tenants and their communication needs.

Scalability and Flexibility of Multi-tenant PBX

The multi-tenant PBX solutions demonstrate exceptional scalability and flexibility, offering business parks advanced telephony systems with an array of value-added communication and collaboration features. These solutions are designed to cater to the growing needs of businesses within a business park, allowing them to easily scale up or down as their requirements change. With the ability to add or remove tenants and expand the system capacity, multi-tenant PBX solutions provide a scalable solution that can accommodate the varying needs of businesses of all sizes.

The flexibility offered by multi-tenant PBX solutions allows business parks to customize their telephony system according to their specific requirements. Whether it's integrating with other business applications, supporting remote workers, or implementing advanced call routing features, these solutions can be tailored to meet the unique needs of each tenant. This flexibility ensures that businesses within the park can operate efficiently and effectively, enhancing productivity and improving customer satisfaction.

To further illustrate the scalability and flexibility of multi-tenant PBX solutions, consider the following table:

Scalability	Flexibility
Easily add or remove tenants	Customize features and settings
Expand system capacity	Integration with other systems
Accommodate growing businesses	Support remote workers

The table highlights the key advantages of multi-tenant PBX solutions, emphasizing their ability to scale and adapt to meet the evolving needs of businesses within a business park. Whether it's adding new tenants, expanding the system capacity, or customizing features and settings, these solutions offer the flexibility required to support the diverse requirements of businesses in a dynamic environment.

Seamless Collaboration Features

Seamless collaboration features are essential for modern businesses to foster effective team communication and enhance productivity.

Real-time communication tools, such as integrated team messaging, enable employees to easily connect and share information, leading to faster decision-making and smoother workflow.

These features facilitate seamless collaboration among team members, regardless of their location or device, promoting efficient and streamlined business operations.

Real-Time Communication Tools

Real-time communication tools play a crucial role in facilitating seamless collaboration among team members in business parks. These tools enable instant messaging, audio and video calls, and screen sharing, allowing team members to communicate and work together in real time.

With integration capabilities, these tools can seamlessly connect with other systems and applications, ensuring a smooth workflow and efficient information sharing. Real-time analytics provide insights for informed decision-making and improved business processes, allowing teams to track their performance and make necessary adjustments.

Additionally, these tools enhance customer support services, enabling businesses to provide prompt and efficient assistance to clients. Choosing a multi-tenant IP PBX solution that offers robust real-time communication tools can greatly contribute to a professional business image and boost overall productivity in business parks.

Integrated Team Messaging

Integrated Team Messaging is a powerful tool that enables seamless collaboration and efficient communication among team members in business parks. This feature, offered by multi-tenant PBX solutions, provides a centralized platform for team discussions, document sharing, and task management.

Real-time messaging and file sharing capabilities enhance communication and productivity, allowing team members to stay connected and work together effectively. Moreover, the integration of this messaging system with other business systems, such as CRM or project management tools, ensures a smooth workflow and facilitates data sharing.

With integrated team messaging, teams can have comprehensive and streamlined communication, enabling them to collaborate seamlessly, share important information, and stay organized, ultimately leading to improved productivity and business outcomes.

Security Measures in Multi-tenant PBX Solutions

To ensure the utmost security in multi-tenant PBX solutions, it is imperative to implement robust authentication measures, regularly update and patch the software, employ encryption protocols for data transmission, utilize firewalls and intrusion detection systems, and enforce strict access control policies.

Authentication Measures:
Implement strong authentication mechanisms such as two-factor authentication or biometric authentication to ensure that only authorized users can access the system.
Use strong passwords and enforce password policies that require regular password changes.
Software Updates and Patching:
Regularly update and patch the PBX software to address any security vulnerabilities and protect against potential threats.
Stay informed about the latest security patches and updates provided by the PBX vendor and apply them promptly to keep the system secure.
Encryption Protocols for Data Transmission:
Employ encryption protocols such as Transport Layer Security (TLS) or Secure Real-time Transport Protocol (SRTP) to safeguard sensitive information from unauthorized access during transmission.
Ensure that all communication between endpoints, including voice calls and messaging, is encrypted to prevent eavesdropping and data interception.
Firewalls and Intrusion Detection Systems:
Utilize firewalls to monitor and filter network traffic, preventing unauthorized access and potential attacks.
Implement intrusion detection systems (IDS) to detect and respond to any suspicious activity or potential security breaches in real-time.
Access Control Policies:
Enforce strict access control policies to manage user permissions and restrict unauthorized access to sensitive system resources.
Implement role-based access control (RBAC) to assign appropriate privileges to users based on their roles and responsibilities.

Integration Capabilities for Business Parks

Integration capabilities for business parks offer seamless software integration, allowing for easy access to APIs and enabling businesses to integrate their PBX solution with other systems. This enhances communication channels within the park, ensuring smooth and efficient collaboration between tenants and partners.

Furthermore, these integration capabilities streamline administrative processes such as reseller management, routing management, and payment processing. This contributes to the overall operational efficiency of businesses within the park.

Seamless Software Integration

Seamless software integration is a pivotal aspect of optimizing collaboration and communication within the business park ecosystem. With multi-tenant IP PBX solutions, businesses can ensure that their systems work in sync with other software applications, enhancing overall operations.

The system supports easy access to APIs, allowing for smooth integration with various third-party systems and tools used within the business park. This integration capability is particularly beneficial as it enables businesses to streamline their operations by seamlessly integrating with CRM systems, payment gateways, and other essential tools.

Enhanced Communication Channels

Enhanced communication channels within business parks provide businesses with the integration capabilities necessary to streamline collaboration and connectivity across various communication tools and technologies. By leveraging multi-tenant PBX solutions for business parks, organizations can enhance their communication infrastructure and improve operational efficiency. These solutions enable the convergence of voice, video, and data communication channels, allowing for seamless communication and collaboration.

To further illustrate the benefits of enhanced communication channels, consider the following table:

Integration Capabilities	Description
Voice Integration	Integration of traditional phone systems with PBX solutions enables businesses to make and receive calls seamlessly. This integration enhances accessibility and ensures reliable communication.
Video Integration	Integration of video conferencing tools allows for virtual meetings and face-to-face communication, regardless of geographical distance. This capability enhances collaboration and saves time and travel expenses.
Data Integration	Integration of data communication tools enables the sharing and transfer of files, documents, and other data in real-time. This integration promotes efficient collaboration and enhances productivity.
Mobile Integration	Integration of mobile devices with the communication system allows employees to access communication tools and stay connected even when they are away from their desks. This capability promotes flexibility and agility in the workplace.

Enhanced communication channels provide business parks with a competitive edge by facilitating improved collaboration, connectivity, and operational efficiency. By leveraging multi-tenant PBX solutions, businesses can streamline their communication processes and optimize productivity.

Streamlined Administrative Processes

The integration capabilities provided by streamlined administrative processes contribute to the efficient management and operation of business parks.

With multi-tenant IP PBX solutions, administrative tasks can be easily managed and administered through a user-friendly GUI solution. This allows for seamless delegation of roles and permissions based on subscribed packages or account levels, enhancing administrative efficiency.

Additionally, the software's scalability ensures that administrative processes can grow alongside the business park's needs, supporting business expansion. Integration with other systems is made possible through access to APIs, streamlining administrative tasks and improving workflow.

Furthermore, the integration of preferred payment gateways simplifies and secures payment processing, enhancing administrative convenience for business parks.

These streamlined administrative processes provide business parks with the necessary tools to effectively manage and optimize their operations.

Reliable Support for PBX Systems

Reliable support for PBX systems is crucial for ensuring uninterrupted communication and efficient business operations. When businesses rely on multi-tenant IP PBX solutions, it becomes even more essential to have reliable support in place. The support provided by the company should cover technical needs to ensure that any issues or concerns are promptly addressed.

One aspect of reliable support is the ability to blacklist or whitelist caller ID and destination numbers for security purposes. This feature allows businesses to control who can access their PBX system, preventing unauthorized access and potential security breaches.

Another important aspect is the multi-tenant support offered by the PBX solution. This feature allows businesses to segregate different branches or customers within the same system, ensuring that each entity has its own dedicated resources and settings. It enables efficient management and customization for each tenant, while still maintaining the overall integrity and stability of the system.

To ensure that businesses are promptly informed about any system updates or issues, reliable support should include alerts and push notifications. These notifications can be sent via email, phone, and SMS, providing real-time updates to the relevant stakeholders. This allows businesses to take immediate action and minimize any disruptions to their communication infrastructure.

Additionally, the integration of preferred payment gateways into the PBX system can simplify and secure payment processing. This means businesses can seamlessly handle billing and payment transactions, ensuring a smooth and hassle-free experience for both the company and its customers.

Future Trends in Multi-tenant PBX Technology

With the increasing demand for customizable and scalable multi-tenant PBX solutions, it is imperative to explore the future trends in this technology. As businesses continue to prioritize communication and collaboration, advancements in multi-tenant PBX technology are expected to address their evolving needs.

The following trends are likely to shape the future of multi-tenant PBX solutions for business parks:

Integration of preferred payment gateways: To simplify and secure payment processing, future multi-tenant PBX solutions are expected to include integration with popular payment gateways. This will allow businesses to easily manage their billing and payment processes within the PBX system, streamlining their operations.
Advanced telephony system with value-added features: As businesses seek enhanced communication capabilities, future multi-tenant PBX solutions are likely to offer advanced telephony features. These may include video conferencing, instant messaging, file sharing, and collaboration tools. By integrating such value-added features, multi-tenant PBX solutions can provide a comprehensive communication and collaboration platform.

GUI solution for easy management and administration: To improve user experience and operational efficiency, future multi-tenant PBX solutions may incorporate a graphical user interface (GUI) for easy management and administration of tenants. This intuitive interface will simplify tasks such as adding or removing users, configuring call routing, and monitoring system performance.
Revenue-generating potential: As multi-tenant PBX solutions continue to prove their reliability and scalability, they are positioned as a lucrative business opportunity. Service providers can generate revenue by offering reliable business phone systems and hosted PBX services to businesses in business parks. This trend is likely to result in increased competition among providers, leading to further innovation and improvements in multi-tenant PBX technology.

Case Studies: Successful Implementation in Business Parks

Demonstrating the successful implementation of Multi-Tenant IP PBX Solutions in business parks, case studies highlight the advanced telephony features and value-added communication benefits provided. These case studies showcase the immense potential that multi-tenant PBX solutions hold for businesses operating within business parks.

One such case study involves a business park that implemented a multi-tenant PBX solution to meet the communication needs of its tenants. The solution offered mobility, portability, scalability, and reliability, ensuring enterprise-grade communication quality for strong business branding. With GUI solutions for easy management and administration of tenants, the business park was able to provide revenue-generating potential by offering reliable business phone systems and hosted PBX services.

The case study also emphasized the comprehensive user features offered by the multi-tenant PBX solution. Features such as call screening, call forwarding, call park, and instant recording enabled tenants to efficiently handle their calls and enhance their overall communication experience. Additionally, the multi-tenant hosted IP PBX solution provided multiple voice channels for desk phone connectivity, global multi-party conferencing, and VoIP-ready solutions, offering seamless communication to tenants within the business park.

Another case study highlighted the successful implementation of multi-tenant PBX solutions in a different business park. The solution proved to be highly reliable, ensuring uninterrupted communication for tenants. The advanced telephony features and value-added communication benefits provided by the multi-tenant PBX solution played a crucial role in enhancing the productivity and efficiency of businesses operating within the park.

Boosting Productivity With Multi-Tenant PBX Solutions

Multi-Tenant PBX solutions offer an array of advanced telephony features and collaboration tools that significantly enhance productivity in business environments. These solutions not only provide traditional phone system functionalities but also incorporate cutting-edge features that streamline communication and collaboration processes.

Here are some ways in which multi-tenant PBX solutions boost productivity:

Mobility: With multi-tenant PBX solutions, employees can stay connected and productive even when they are on the go. The solutions offer mobile applications that allow users to make and receive calls, access voicemail, and join conference calls from their smartphones or tablets. This mobility ensures that employees can remain reachable and responsive, enabling them to work efficiently from anywhere.
Scalability: Multi-tenant PBX solutions are designed to accommodate the changing needs of businesses. They offer scalability, allowing organizations to easily add or remove users as required. This flexibility ensures that businesses can quickly adapt to growth or downsizing, without experiencing any disruption in their communication systems.
Reliability: Multi-tenant PBX solutions provide enterprise-grade communication quality, ensuring clear and uninterrupted voice calls. This reliability is crucial for businesses, as it helps maintain strong business branding and enhances customer satisfaction. Employees can communicate effectively without any technical glitches, leading to increased productivity and efficiency.
GUI Solution: The management and administration interface of multi-tenant PBX solutions is user-friendly and intuitive. The graphical user interface (GUI) enables quick and easy configuration of tenants, phone numbers, and call routing rules. This simplicity saves time and effort for system administrators, allowing them to focus on more strategic tasks and improving overall productivity.
Revenue Generation: Implementing a multi-tenant PBX solution can open up opportunities for businesses to generate additional revenue. By offering reliable business phone systems and hosted PBX services to tenants or external clients, companies can create new income streams. This revenue generation potential contributes to the overall growth and success of the business.

Streamlined Management of PBX Systems

Efficient management of PBX systems is vital for businesses to ensure seamless communication and collaboration within their organization. Streamlined management of PBX systems is made possible through the utilization of multi-tenant PBX solutions for business parks. These solutions offer a range of features and functionalities that enhance the overall management experience.

One key aspect of streamlined management is the use of an intuitive GUI solution. This graphical user interface provides administrators with a user-friendly platform for easily administering the PBX system and its tenants. With just a few clicks, administrators can add or remove tenants, configure call routing rules, and monitor system performance, all from a centralized dashboard.

To further enhance revenue-generating potential, multi-tenant PBX solutions offer reliable business phone systems and hosted PBX services. This allows businesses in business parks to provide value-added communication and collaboration features to their tenants, ensuring a seamless management experience. These features may include advanced telephony systems, mobile integration, portability, scalability, and reliability.

Furthermore, the integration of preferred payment gateways within these PBX systems streamlines financial management. Businesses can easily set up secure payment processing, making it convenient for tenants to pay for the services they receive. This not only simplifies the financial aspect of managing the PBX system but also contributes to the overall profitability of the business.

Choosing the Right Multi-tenant PBX Provider

When selecting a multi-tenant PBX provider, it is crucial to consider specific criteria and compare key features.

Look for providers that offer advanced telephony systems and collaboration features to enhance business communications.

Evaluate the mobility, portability, scalability, and reliability they provide, as well as their enterprise-grade communication quality and GUI solutions for streamlined management and administration of tenants.

Provider Selection Criteria

In the process of selecting a multi-tenant PBX provider, it is essential to carefully evaluate various criteria to ensure the optimal solution for your business park. Consider the following factors when choosing the right multi-tenant PBX provider:

Value-added features: Look for a provider that offers a wide range of communication and collaboration features, such as voicemail, call forwarding, conferencing, and instant messaging. These features can enhance productivity and streamline business operations.
Technical support and security: Ensure that the provider offers reliable technical support to address any issues that may arise. Additionally, robust security mechanisms, such as encryption and firewall protection, should be in place to safeguard sensitive business data.

Key Features Comparison

To effectively choose the right multi-tenant PBX provider, it is crucial to compare key features that enhance productivity and streamline business operations. When evaluating multi-tenant PBX solutions for business parks, there are several essential features to consider.

Firstly, a GUI solution is necessary for easy management and administration of tenants. This allows for efficient configuration and control of the PBX system.

Additionally, a reliable business phone system and hosted PBX services can generate revenue and provide seamless communication for tenants. IVR with unlimited menu options, ring group, and call queue capabilities are crucial for efficient call handling.

Integration of preferred payment gateways enables simplified and secure payment processing. Real-time telephony billing, customizable packages, and API support for third-party interactions further enhance the functionality of the multi-tenant PBX solution.

Planning the Implementation of Multi-tenant PBX in Business Parks

Implementing a multi-tenant PBX system in business parks requires meticulous planning and careful consideration of various factors. To ensure a successful implementation, the following steps should be taken:

Infrastructure Assessment:

Evaluate the existing infrastructure to determine its compatibility with a multi-tenant PBX solution.
Assess the network capacity and bandwidth to handle the increased communication traffic.
Consider any necessary upgrades or modifications to the infrastructure to ensure optimal performance.

Tenant Onboarding Process:

Develop a streamlined process for creating tenant accounts and provisioning their PBX systems.
Define the criteria for tenant eligibility and establish guidelines for tenant selection.
Implement a secure authentication mechanism to protect tenant data and prevent unauthorized access.

Customization and Personalization:

Consider the specific requirements of each tenant and tailor the PBX system accordingly.
Enable personalized domains for tenants to enhance their branding and user experience.
Provide access to APIs for seamless integration with other business applications, such as CRM or helpdesk systems.

Training and Support:

Develop comprehensive training materials and conduct training sessions for tenants to familiarize them with the PBX system.
Establish a dedicated support team to address any technical issues or queries from tenants.
Implement a ticketing system to track and prioritize support requests for efficient resolution.

Security and Compliance:

Implement robust security measures to protect tenant data and prevent unauthorized access.
Ensure compliance with relevant regulations, such as HIPAA or GDPR, if applicable to the business park.

Frequently Asked Questions

What Is Multi Tenant Pbx?

A multi-tenant PBX is an advanced telephony system that provides value-added communication and collaboration features. It offers mobility, portability, scalability, and reliability as unique selling points.

This solution is designed to cater to multiple tenants, allowing them to have their own separate phone systems while sharing the same physical infrastructure.

It provides enterprise-grade communication quality, features a GUI solution for easy management, and has revenue-generating potential by offering reliable business phone systems and hosted PBX services.

When choosing the right multi-tenant PBX solution, it is important to consider factors such as scalability, security, customization options, and support services.

Is PBX Obsolete?

The future of business communication lies in hosted phone systems. These systems offer numerous advantages over traditional PBX systems.

Hosted phone systems provide flexibility, scalability, and cost-effectiveness. This allows businesses to easily adapt to changing needs.

Additionally, hosted phone systems offer advanced features like unified communications, audio and video calls, screen sharing, and file sharing. These features enhance collaboration and productivity.

With the continuous advancements in technology, PBX systems are becoming obsolete. As a result, businesses are embracing the benefits of hosted phone systems for their communication needs.

What Is the Difference Between Voip and Pbx?

The difference between VoIP and PBX lies in their functionalities and applications.

VoIP allows for voice communication over the internet, offering flexibility and cost savings for businesses. It enables calls to be made using internet connections, eliminating the need for traditional phone lines.

On the other hand, PBX systems are private telephone networks used within organizations, providing advanced call handling features like call forwarding, voicemail, and conference calling.

While VoIP is ideal for cost-effective communication, PBX systems offer more comprehensive call management capabilities.

Is Vitalpbx Free?

VitalPBX offers both a free version and a paid version.

The free version provides a range of features for small businesses, including call recording, call routing, and voicemail. However, it does have limitations, such as a maximum of 10 extensions and 2 simultaneous calls.

In terms of cost, VitalPBX's paid version offers additional capabilities and scalability options, making it suitable for larger organizations.

When comparing VitalPBX to other PBX solutions, it is important to consider the specific needs and requirements of the business.